Steps to Rent a Frank-E Bike:
- Register with Süwag2go
- Visit the Süwag2go website or download the Süwag2go app on your smartphone.
- Sign up for an account and complete the registration process. You may need to provide basic personal information and payment details.
- Download the App
- If you haven’t already, download the Süwag2go app from the App Store or Google Play Store.
- Log in with your registered credentials.
- Find a Frank-E Bike
- Open the app to locate available Frank-E bikes nearby. The app will display a map showing bike locations.
- Reserve the Bike
- Select the bike you want and reserve it in the app. This ensures the bike is held for you until you reach it.
- Unlock the Bike
- When you arrive at the bike, use the app to unlock it. There should be a QR code on the bike that you scan with the app. This starts your rental session.
- Ride the Bike
- Enjoy your ride! Make sure to follow traffic rules and ride safely. You can use Frank-E bikes for commuting or leisure within the designated areas.
- Return the Bike
- When you’re done, park the bike in an authorized spot within the service area (check the app for valid locations).
- Use the app to lock the bike and end your session. Ensure the bike is securely parked and locked.
Pricing and Additional Details:
- Costs: Check the Süwag2go app or website for the current pricing. Typically, you’ll be charged per minute or hour.
- Service Area: Ensure that your trip starts and ends within the allowed service zone in Frankfurt.
- Support: If you encounter any problems during your rental, use the app's support feature or contact Süwag2go customer service.
